Support Center
Here to help you think clearly — safely, privately, and without pressure.
Try: “start a conversation”, “privacy”, or “choose a coach”.
What is wa4u, really?
wa4u is not therapy or a chatbot gimmick. It is a space to think, reflect, and grow -- guided by AI companions that feel real and emotionally intelligent.
How do I start a conversation with a coach?
Register easily with Google or email, pick a coach, and start talking -- no setup, no scripts.
What kind of support do AI coaches offer?
wa4u coaches guide you through everyday challenges -- helping you manage emotions, change habits, and make thoughtful decisions.
Is wa4u therapy?
No -- wa4u is not therapy, diagnosis, or medical treatment. It is guided reflection for everyday life.
Can AI coaches understand emotions?
Yes -- not by feeling them, but by recognizing emotional patterns and responding with care and insight.
Choosing the right AI coach for you
Pick the coach whose tone, story, or focus feels most like someone you would actually talk to -- and remember, you can explore them all for different personalities, viewpoints, and areas of expertise.
Understanding your chat session: how it works
Every wa4u chat follows a five-step rhythm -- listen, clarify, explore, adjust, act -- designed to feel natural, not robotic.
How to continue a previous conversation
All your chats are saved by coach and topic -- you can reopen wa4u and pick up right where you left off.
Is this mobile-friendly? Yes. Here is how to get the best experience.
Yes -- wa4u works beautifully on phones, tablets, and desktops, and a full mobile app is in development.
What wa4u knows about you -- and what it does not
wa4u remembers what helps your experience -- like your goals, mood, and coach preferences -- but never stores private thoughts beyond your control.
Can others see my chats? No.
No one else can see your conversations -- not even our team -- unless you choose to share or export them.
What if I feel unsafe or triggered?
You can pause anytime -- and wa4u will gently guide you toward calming tools or real human help if things feel heavy.
Data, cookies, and personal info -- our plain-English policy
We only use the data and cookies that keep wa4u running smoothly -- never to track, sell, or advertise.
Why we believe not every struggle is a syndrome
Not every feeling of stress, sadness, or confusion means something is wrong with you -- sometimes it just means you are human and need space to think.
How thinking it through with intelligent companions helps you grow every day
Real change often starts with one clear thought -- and a voice that helps you find it.
Meet our AI companions and coaches: deep, diverse, and imperfect on purpose
wa4u companions are narrative-driven minds -- part art, part psychology -- created to reflect real human depth, not to replace it.
Why reflection still matters in an age of instant answers
In a world built on quick fixes, reflection is rebellion -- and it is how real change begins.
Why can not I log in?
Check your internet connection and make sure you sign in with the same method you used before -- Google or email.
The chat froze -- what should I do?
Refresh the page. Your chat autosaves, so you will not lose what is written.
How do I reset my conversations or preferences?
You can clear or reset everything from your Profile -> Data and Privacy -> "Reset conversations and preferences."
Coach responses feel off -- how do I report that?
You can flag any message directly in chat by holding or clicking it -> "Report message."
How to report a bug or give feedback
Go to Help -> "Report a problem" or email feedback@wa4u.ai -- we read every message.
How do I start a real conversation in wa4u?
Just say something true -- there is no script. Start where you really are.
What can we talk about here?
Anything you need to think through -- from emotions and studies to decisions, values, or everyday life.
What makes a meaningful session -- not just a chat?
A meaningful session is when you slow down, tell the truth, and let the coach guide your thinking -- not your performance.
How do I stay focused and present while chatting?
Slow down. Take your time. Let the conversation breathe -- this is not social media.
Can I save or return to my insights later?
Yes -- every insight and takeaway is saved automatically in your Insight Journal inside each Category Pack.