Understanding your chat session: how it works

Short answer: Every wa4u chat follows a five-step rhythm -- listen, clarify, explore, adjust, act -- designed to feel natural, not robotic.


Each conversation moves through a light but intentional structure:

  • Listen -- the coach mirrors what you share, showing understanding.
  • Clarify -- short, open questions help name what is really happening.
  • Explore -- together you look at patterns, emotions, or choices.
  • Adjust -- you test new ways of seeing or responding.
  • Act -- the chat ends with a small, doable step.

Different coaches express these steps differently: Luna is poetic and empathic, Beck uses logical tools, and Wednesday layers dry humor with honesty.

You can pause or end anytime. At the end of a chat, you will often receive a short summary and an option to continue later -- keeping your reflections alive without pressure.