a) Age requirement

You must be at least 16 years old to create an account and use wa4u independently. If you are under 16, you may only use wa4u with verifiable parental or legal guardian consent. A secure consent feature for underage users is in development, and access will be restricted until it is in place.

We reserve the right to request age verification where appropriate.

b) Legal capacity

By using wa4u, you confirm that you have the legal capacity to enter into a binding agreement under the laws of your country of residence. If you are using wa4u on behalf of another person, for example as a parent, teacher, coach, or organizational representative, you confirm that you are legally authorized to act on that person's behalf and bind them to these Terms.

c) Geographic limitations

wa4u is designed primarily for users in Sweden and the European Economic Area (EEA). Users outside these regions may access the platform, but availability of features may vary and additional terms may apply in the future to meet local legal requirements.

d) Truthful registration

When creating an account or interacting with wa4u, you must provide truthful, accurate, and up-to-date information. You may not use a false identity, impersonate someone else, or create an account on behalf of someone who has not consented.

e) Right to restrict access

Beltran Investor AB (Org.nr 556921-9412) reserves the right to refuse access or registration to users who do not meet these eligibility criteria, suspend or terminate accounts that are found to be in violation of this section, and introduce region-specific restrictions to comply with local regulations.

a) Account creation and login methods

You can register for wa4u using a valid email and password or a third-party login provider (such as Google or Apple), where available. You are responsible for ensuring that your login method is secure and belongs to you. By creating an account, you confirm that the information you provide is accurate and up to date.

b) Account security

You are responsible for keeping your login credentials confidential and for all activity that occurs under your account. This includes choosing a strong password (if applicable), not sharing your credentials with anyone else, logging out when using shared or public devices, and monitoring for and reporting unauthorized access. If you suspect that your account has been compromised, you must notify us immediately at support@wa4u.ai. We will work with you to secure your account.

c) Use of guest access or temporary sessions

If wa4u allows you to use parts of the platform without logging in (as a guest), you understand that your session will be temporary, your data and preferences may not be saved, and you are still bound by these Terms and responsible for your actions while using wa4u.

d) Shared responsibility

You may not register on behalf of someone else without legal authority, use wa4u while impersonating another person, or allow others to use your account. Beltran Investor AB (Org.nr 556921-9412) is not responsible for any loss or harm that results from your failure to protect your account information.

e) Enforcement

We may suspend or delete accounts that violate these Terms, appear to be fraudulent or unsafe, or show prolonged inactivity (for example, no login for 12 or more months).

a) You own your input

You retain full ownership of anything you write or create through the wa4u platform ("User Content"). This includes journal entries, chat messages, text responses, or any other input you actively provide. We will never sell your content. You can delete it at any time (see Section 9: Account Termination & Deletion). You may also request a copy of your data for download by contacting our support team.

b) You give us permission to process your content

To deliver the wa4u experience, you grant Beltran Investor AB (Org.nr 556921-9412) a non-exclusive, revocable, royalty-free license to store your content securely, process it to personalize your experience, and use anonymized and aggregated versions to improve the platform. This license is limited to operating and improving the wa4u service. It does not give us the right to publish or promote your content in a public context without your explicit consent.

c) AI-generated responses

The AI-generated messages you receive in response to your input are created by large language models operated under license. You may reuse or refer to these responses for personal purposes, but you do not acquire any intellectual property rights over the underlying models or coaching personas. If you share AI-generated content outside wa4u, such as on social media or in screenshots, you must not present it in a misleading, harmful, or decontextualized way.

d) Human review (only when needed)

Your private content is not monitored or reviewed by humans unless you explicitly request human support (for example via escalation features) or our system detects a potential safety concern (for example self-harm keywords). In those rare cases a certified coach may review the chat for your safety and offer appropriate support. We do not use your content for advertising or third-party marketing.

a) What you may do

We grant you a limited, personal, non-transferable, and revocable license to access and use wa4u solely for your own private, non-commercial purposes in accordance with these Terms. You may use wa4u's tools and content to reflect, grow, and manage your wellbeing, save or refer to coaching content for your personal development, and share limited snippets (for example quotes from AI responses) on social media as long as the context is respectful, honest, and not misleading.

b) What you may not do

You may not copy, reproduce, distribute, modify, or publicly display any part of wa4u without written permission, reverse-engineer or attempt to extract training data, methods, or internal architecture from the coaching personas or AI features, resell or license wa4u content or features to others, or use wa4u assets (including coach avatars or quotes) in ways that promote yourself, your business, or your brand without a licensing agreement.

c) Special rules for partners and licensed coaches

If you are a Founding Coach or Signature Avatar partner, separate IP agreements apply to your AI persona, including ownership, licensing, and usage rights. These Terms apply to all users unless otherwise stated in a signed agreement.

a) No responsibility for external content

wa4u may include links to third-party websites or display content created by others. We provide these only for informational or convenience purposes. We do not endorse, control, or take responsibility for the content, accuracy, security, or practices of these third-party services. If you choose to access external websites or tools, you do so at your own risk and are subject to their own terms and privacy policies.

b) External services used within wa4u

To operate smoothly, wa4u relies on trusted third-party providers for login, hosting, payment, or analytics. These partners are carefully selected and bound by contracts to process data securely and in compliance with GDPR. For more detail, please refer to our Privacy Policy, which lists our key subprocessors and how your data is handled.

c) User-shared third-party links

If you share links or external resources during your interaction with wa4u, you are solely responsible for ensuring they are safe, appropriate, and legal. We reserve the right to remove or block any third-party content we believe is harmful, misleading, or in violation of these Terms.

a) No guaranteed uptime

We aim to keep the wa4u service available 24/7, but we do not guarantee uninterrupted access. The platform may become temporarily unavailable due to maintenance and updates, technical failures, outages, third-party service disruptions, security incidents, or legal and regulatory requirements. We will make reasonable efforts to inform users in advance of planned maintenance that may significantly affect availability.

b) We may modify or remove features

Beltran Investor AB (Org.nr 556921-9412) reserves the right to add, remove, or modify features and content within the wa4u platform at any time. This includes changes to coaching flows, AI capabilities, user tools, available personas, visual design, interface, navigation, and free versus paid feature access. Changes may be made to improve user experience, safety, functionality, or compliance with evolving legal or ethical standards.

c) Beta features and experimental modules

From time to time, wa4u may release beta features that are still in testing. These may be unstable or subject to change, only available to selected users, or temporarily removed at short notice. By using beta features, you understand that they may not perform as expected and may be modified or withdrawn at any time.

d) No guaranteed outcomes

wa4u is a support tool, not a therapeutic or diagnostic service. We do not guarantee that use of the platform will result in any specific emotional, behavioral, academic, or relational outcome. Your experience will depend on how you engage with the content and reflect on your process.

a) Your right to delete your account

You may delete your wa4u account at any time from within the app or by contacting our support team. When you do so, your account will be deactivated immediately, and all personal data and user-generated content associated with your account will be permanently deleted from our primary systems within 30 days unless we are legally required to retain it. Any non-personal, anonymized data (for example statistical usage metrics) may be retained for system integrity and analysis without identifying you. If you are a Founding Coach, Signature Avatar partner, or contributor, please refer to your separate agreement for any additional data retention or licensing terms.

b) Temporary deactivation vs. permanent deletion

Temporary deactivation hides your account and pauses notifications. You can return at any time with your data intact. Permanent deletion is irreversible and removes all content tied to your profile.

c) Our right to suspend or terminate access

Beltran Investor AB (Org.nr 556921-9412) reserves the right to suspend or terminate your account, with or without prior notice, if you breach these Terms, misuse the platform or submit harmful content (see Section 4), your account remains inactive for an extended period (typically 12 months or more), or we are required to comply with legal obligations, court orders, or regulatory requirements.

d) Appeals and support

If your account has been suspended or terminated and you believe this was done in error, you may contact our support team to request a review. We aim to respond to such appeals within 10 working days.

a) Informational support only, not therapy

wa4u does not provide mental health treatment, crisis care, or clinical advice. The AI coaches are non-clinical support tools trained to offer structured prompts, guidance, and reflective conversation based on widely accepted psychological frameworks. Nothing in wa4u should be interpreted as a substitute for professional medical or psychological care, a diagnosis, treatment, or a therapeutic relationship, or legal, financial, or emergency advice. If you are in crisis, experiencing suicidal thoughts, or require medical attention, please contact emergency services or a licensed provider in your area.

b) No guarantees of outcome

Your personal results from using wa4u will depend on many factors, including your level of engagement, external life circumstances, and how you apply the insights you gain. We do not guarantee any specific results related to your mental health, academic performance, relationships, or personal development.

c) Platform use is at your own risk

While we strive to provide a high-quality and secure service, wa4u is offered "as is" and "as available". To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including that the service will be available at all times, that it will be free of bugs, interruptions, or security issues, or that it will meet your specific needs or expectations.

d) Limits on our legal liability

To the extent permitted by Swedish and EU law, Beltran Investor AB (Org.nr 556921-9412) is not liable for indirect, incidental, or consequential damages, loss of data, emotional distress, or loss of opportunity, harm resulting from unauthorized access to your account or data, or reliance on information or advice provided by wa4u's AI coaches. If we are found liable for any damages under these Terms, our total liability will not exceed the amount you have paid us (if any) in the 12 months prior to the event giving rise to the claim.

a) We follow the GDPR

As a Sweden-based service, wa4u is subject to the General Data Protection Regulation (GDPR) and other applicable EU and Swedish data protection laws. We only collect the personal data we need to operate and improve the platform, we do not sell or rent your data to third parties, you have rights to access, correct, download, or delete your personal information, and we take technical and organizational measures to keep your data secure. For full details, please read our Privacy Policy, which explains what data we collect and why, how long we retain your data, who we share data with, and how to contact our data protection team.

b) Anonymous use and local storage

Some wa4u features may be accessible without registration (for example guest mode or quick-start tools). In these cases, your data may be stored only on your device and not synced to our servers. If you clear your browser cache, delete the app, or reset your device, this local data will be lost. We cannot restore or retrieve content from guest sessions if it is not linked to a registered account.

c) Location of data

Your personal data is stored on secure servers located within the European Economic Area (EEA). If we ever work with providers outside the EEA, we will ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

d) Children's privacy

wa4u is intended for users aged 16 and above. Users under 16 may only access the platform with verifiable parental consent (feature in development). We do not knowingly collect personal data from children without a legal basis or valid consent.

e) Your rights

Under the GDPR, you have the right to access and review the data we hold about you, correct inaccurate information, delete your data or restrict how we use it, withdraw consent (where applicable), request a copy of your data in a portable format, and lodge a complaint with a data protection authority. You can exercise these rights by contacting our support team or using the tools available in your account settings.

a) Governing law and jurisdiction

These Terms are governed by the laws of Sweden. Any dispute, claim, or legal issue arising under or in connection with these Terms will be handled by the Swedish courts, unless you are entitled to bring a claim in another jurisdiction under mandatory consumer protection laws. If you are a consumer in Sweden, you also have the right to file a complaint with the National Board for Consumer Disputes (Allm�nna reklamationsn�mnden, ARN). More information is available at www.arn.se.

b) Changes to these Terms

We may update these Terms to reflect changes in law, technology, product features, or business priorities. If we do, we will update the "Last updated" date at the top of the document, provide in-app or email notification of any significant changes, and give at least 14 days' notice before new terms take effect (unless required sooner by law). By continuing to use wa4u after changes take effect, you agree to the updated Terms. If you do not agree, you may delete your account at any time.

c- Contact us

For any questions about these Terms, your data, or your experience using wa4u, you can contact us at: Beltran Investor AB, Org.nr 556921-9412, Email: support@wa4u.ai, Website: https://wa4u.ai